We only sell online, through our dedicated and secure RoofBag.com website. We ship the same day you order (if you place your order before 2:45 pm PST), and we offer a variety of shipping options, including next day delivery service. Thus, you could have your carrier tomorrow!
By selling online, directly to the customer, we avoid the extra cost of distributors and dealers. We pass these savings on to our customers, which is why our prices are so reasonable.
And how about returns? At RoofBag.com you have 30 days to return an unused product for a refund, and 2 years to return a defective product for repair or replacement.
In addition, when you buy online at RoofBag.com, not only do you get a top-quality car top carrier at a very affordable price, but your purchase is fast, encrypted and secure, and you don't pay sales tax if you purchase from outside California.
If you choose a guaranteed service, the shipping company will issue a refund for the cost of shipping if the package is delivered later than the date quoted during the purchase, except if the delivery delay was caused by bad weather, system overflow or a faulty address.
The following services are guaranteed by the shipping companies:
U.S. DESTINATIONS
FedEx Express Saver
FedEx 2nd Day
FedEx Standard Overnight
FedEx Priority Overnight
UPS 3-Day Select
UPS 2nd Day Air
UPS Next Day Air Saver
UPS Next Day Air
USPS - Express
INTERNATIONAL DESTINATIONS
USPS - Express Mail International
USPS - Global Express Guaranteed
The Arrival Date is a best estimate provided by the shipping company. These estimates are accurate 98% of the time. We cannot guarantee that your package will arrive on the estimated arrival date, since about 2% of the time, the shipping company delivers a package late for reasons ranging from bad weather to overflow of their system in busy season.
If shipping company delivers a package late and you decide to return the package, we will refund the value of the items purchased, but we can refund the shipping cost only if you have chosen a guaranteed service and the shipping company has issued a refund.
Even with guaranteed service, the shipping companies will not issue a refund if the delay was due to bad weather, system overflow or a faulty address.
If you order Monday through Friday before 2 PM California time, your order is guaranteed to be shipped today. This means you can have your RoofBag carrier as early as tomorrow morning, if you choose next-day delivery.
We offer shipping options ranging from next day service to ground service. Ground service takes between 1 and 5 business days, depending on your location.
You can see all the shipping options available, along with cost and arrival dates by entering your zip code in the small box in the Shopping Cart, which is visible on each page of our website.